Introduction
This Privacy Policy sets out the rules for the collection, use, and disclosure of client sensitive information by Public Alliance, LLC. We are committed to ensuring that your privacy is protected and that your personal information is handled in a safe and responsible manner.
Definition of Client Sensitive Information
For the purpose of this policy, “client sensitive information” refers to any information about an individual that can be used to identify them, including but not limited to their name, address, telephone number, email address, and financial information.
Authorized Users
Access to client sensitive information is restricted to authorized employees, contractors, and agents of Public Alliance, LLC who have a need to know such information in the course of their work. These individuals are bound by strict confidentiality agreements and may be subject to disciplinary action or termination if they fail to comply with this policy.
Authorized Purposes
Client sensitive information may only be collected, used, or disclosed for the following authorized purposes:
- To provide our services to clients
- To communicate with clients
- To comply with legal or regulatory requirements
- To maintain our business records
- For other purposes to which clients have consented
- Collection, Use, and Disclosure of Client Sensitive Information
- Client sensitive information will only be collected, used, or disclosed with the client’s express consent, or as otherwise permitted or required by law.
Maintenance and Access
Client sensitive information will be kept in a secure and confidential manner and will be accessible only to authorized employees, contractors, and agents of Public Alliance, LLC.
Transmission of Client Sensitive Information
Client sensitive information will be transmitted using secure methods, such as encrypted email or secure file transfer protocols.
Data Retention
The company will retain client sensitive information for as long as is necessary to fulfill the authorized purposes for which it was collected, or as required by law.
Questions and Complaints
If you have any questions or concerns about this Privacy Policy, or if you wish to make a complaint, please contact Public Alliance, LLC at info@public-alliance.com or 210-822-0513.
Security Procedures:
Access Control
Access to client sensitive information will be restricted to authorized employees, contractors, and agents of Public Alliance, LLC who have a need to know such information in the course of their work. These individuals will be granted access to client sensitive information on a least privilege basis, meaning they will only be granted access to the information they need to perform their job duties.
Data Encryption
Client sensitive information will be encrypted both at rest and in transit, using industry-standard encryption algorithms.
Network Security
The company will implement firewalls and other network security measures to protect client sensitive information from unauthorized access.
Incident Response
The company will have a documented incident response plan in place, outlining the steps to be taken in the event of a security incident involving client sensitive information.
Incident Reporting
All security incidents involving client sensitive information will be reported to the appropriate individuals within the company and to any relevant regulatory authorities.
Vendor Management
The company will conduct due diligence on any third-party vendors or service providers who may have access to client sensitive information and will put in place agreements requiring these vendors or service providers to protect client sensitive information in accordance with the company’s policies and procedures.
Audit and Compliance
The company will conduct regular audits of its policies and procedures related to client sensitive information, and will take any necessary steps to ensure compliance with all applicable laws and regulations.
